Platform
The layers under the instrument.
Zentra is assembled from eight layers. Each has one job, defined inputs and outputs, and a shared vocabulary of events, signals, context, decisions, actions and outcomes.
01Architecture
Select a layer to inspect it.
Events move up through the layers. Control moves down: policy and approvals decide what may run.
Layer
Workflow engine
Runs trigger, context, decision, action and verification as durable, auditable runs.
- Inputs
- Signals, decisions
- Outputs
- Runs, actions, outcomes
- Objects
- Workflow · Run
02The layers
One job each, defined boundaries.
- 01
Event layer
Ingests, validates, deduplicates and timestamps events, and attributes them to a source.
- In
- Webhooks, API, connectors
- Out
- Normalised events
- 02
Signal engine
Decides which events matter using thresholds, patterns and correlation.
- In
- Normalised events
- Out
- Prioritised signals
- 03
Context engine
Gathers related records, history, similar incidents, owners and SLA clocks.
- In
- Signals, records
- Out
- Context bundle
- 04
Workflow engine
Runs trigger, context, decision, action and verification as durable, auditable runs.
- In
- Signals, decisions
- Out
- Runs, actions, outcomes
- 05
Policy engine
Bounds what automation may do with modes, scopes, limits and approval gates.
- In
- Proposed actions
- Out
- Allow, review or block
- 06
AI layer
Interprets signals and proposes actions. Every proposal shows its evidence and stays inside policy.
- In
- Signals, context
- Out
- Insights, recommendations
- 07
Integration layer
Connects to existing systems through webhooks, API and connectors with managed credentials.
- In
- External systems
- Out
- Raw events, actions
- 08
Analytics layer
Measures volume, resolution time, SLA performance and recurring exceptions.
- In
- Outcomes, runs, cases
- Out
- Operational metrics and trends
03Extensibility
Designed to be built on.
Events come in through webhooks and an API. Workflows are triggered by signals, schedules or people. Outcomes and audit history are readable by other systems.
- →Events API and webhooks
- →Workflow triggers and templates
- →Policy rules and approval gates
- →Audit and outcome export (planned)
04Direction
Where the platform may expand.
These are directions, not released products. ZentraOps is the flagship. ZentraSignal and ZentraFlow are its intelligence and workflow layers.
Sample data is used throughout this site.